Effective Date: January 5, 2025
At T H G Portal LLC ("Timp," "we," "our," or "us"), your privacy matters to us. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you use the Timp App and related services (referred to as the "Service"). We are committed to handling your data responsibly and transparently in accordance with applicable laws in the United Arab Emirates (UAE).
By using our Service, you agree to the terms of this Privacy Policy.
1. Information We Collect
We gather personal information to provide a seamless and personalized experience on the Timp App. The types of information we collect may include:
A. Information You Provide Directly
- Contact Information: Such as your name, email address, phone number, and any other details you provide when signing up or communicating with us.
- Account Details: Including your username, password, and profile information you set up in the app.
- Preferences and Feedback: Any preferences you share with us, including your favorite restaurants, reviews, ratings, and feedback.
- Communication Data: When you reach out via customer support, email, or social media, we may retain those communications.
B. Information We Collect Automatically
- Device Information: Details about the device you use, including device type, OS, unique identifiers, and IP address.
- Usage Data: Information about your interactions with the app, such as pages visited and features used.
- Location Data: If you grant access, we collect location data to offer features like nearby restaurant suggestions.
C. Information from Third Parties
- Publicly available information on social media platforms.
- Marketing partners or affiliates.
- Other users who invite you to join or connect with you on our platform.
2. How We Use Your Information
We use your information to enhance and improve your experience on the Timp App. Specifically, we use it to:
- Provide the Service and enable profile and user interactions.
- Personalize recommendations, promotions, and app features based on your activity.
- Communicate with you about updates, offers, or notifications.
- Protect our platform from fraud, threats, and unauthorized access.
- Analyze trends to enhance the app's functionality and UX.
- Comply with legal obligations or respond to lawful authority requests.
3. How We Share Your Information
We do not sell your personal data. We may share it as follows:
- With Service Providers: Partners who help us operate the app (e.g., hosting, payments, analytics).
- With Business Partners: Limited data for collaborative events or promotions.
- For Legal Reasons: If required by law or to protect rights, safety, and property.
- With Your Consent: When you link accounts or share content publicly.
4. Your Rights and Choices
- Access and Update: Modify your profile in the app at any time.
- Marketing Opt-Out: Unsubscribe from promotional emails via the link in the message.
- Account Deletion: Deactivate your account via app settings or support.
5. Cookies and Tracking Technologies
We use cookies and similar tech to track user behavior and improve app performance. This includes:
- Pages you visit and time spent on features.
- Your in-app navigation patterns.
You can adjust your device settings to limit or block cookie tracking if you prefer.
6. Data Security
We implement industry-standard protections to safeguard your data. While no method is completely secure, we strive to prevent unauthorized access and misuse.
Please protect your credentials and contact us if you detect any suspicious activity.
7. Data Transfers
Your information may be stored or processed outside the UAE. By using the app, you consent to such transfers in accordance with applicable laws.
8. Data Retention
We keep your data only as long as needed to provide the Service and meet legal requirements. Once no longer required, we will delete or anonymize it.
9. Children's Privacy
The Timp App is not for children under 13. If we discover we have collected data from a child, we will delete it immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Major changes will be communicated via the app or other channels. Continued use implies acceptance of updates.
11. Contact Us
If you have any questions or concerns, feel free to contact us:
T H G Portal LLC
Email: Contact@thetimpapp.com
Phone: +971 54 295 4314